Robert C. McDermott

3020 Steilacoom Blvd. #6

Steilacoom, WA. 98388

(253) 589-2836



To obtain a challenging position as a system/network administrator of a Windows NT/2000, BackOffice, LAN/WAN environment, or suitable opportunity based on my qualifications and experience.


  • 11 years of professional experience in both electronics and information systems   technology.

  • Strong background in electronics troubleshooting, technical support, computer     hardware/software and LAN/WAN administration.

  • Proficient in DOS, Windows 9X, NT Workstation 4.0, NT Server 4.0, Windows    2000 Professional, Windows 2000 Server, Red Hat Linux, Office 97/2000,           Access  97/2000, Exchange Server 5.5, MS Proxy 2.0, DNS, WINS, DHCP and    IIS  4.0, some experience with SQL SERVER 7.0.

  • Strong knowledge of Ethernet, TCP/IP, and network hardware.

  • Experience with Cisco routers and switches.

  • Visual Basic 5.0/6.0 front-ends for Access and SQL Server Databases.


May 99 to August 2000

Allied Forces Northern Europe (NATO) Brunssum, The Netherlands (Holland)

System / Network Administrator

  • System Administrator in a NATO wide Windows NT Domain.

  • Implemented a caching proxy server to monitor Internet access and filter non-mission related traffic.

  • Diagramed and documented entire network to aid in network troubleshooting

  • Implemented a system cloning process to speed the deployment / replacement of workstations.

  • Moved company from distributed data model to a centralized model to facilitate data security and backup operations.

  • Installed and configured a Red Hat Linux firewall to protect network from outside attacks.

  • Implemented a remote control solution across the network to enable help desk personnel to remotely fix many users problems.

  • Lead administrator for NATO in operation “Combined Endeavor 2000.” A large information systems interoperability exercise in which 40 European nations participated.

  • Tested a prototype command and control system for NATO (ADC2S, Ace Deployable, Command and Control System).

  • Briefed the Prototype command and control system (ADC2S) to several high-ranking NATO officials.

June 89 to May 99


Assistant Information Systems Security Officer / Assistant Information  Management Officer

  • Responsible for the maintenance and security of company computers and network equipment.

  • Designed and deployed a LAN in the company’s electronic maintenance facility.

  • Automated the electronic maintenance sections production control system by developing an Access database with a front-end written in Visual Basic 5.0. It provided work order entry, receipts, invoices, query, and reporting functions.

  • Migrated the company from Microsoft Mail to Microsoft Exchange Server.

  • Instructed users how to use the network and their Outlook mail client.

 Shop Foreman

  • Filled in as shop foreman of an electronic maintenance shop for 5 months.

  • Responsible for the overall production and operation of 4 maintenance sections totaling 27 personnel.

  Section Leader

  • Supervised 7 radio technicians.

  • Responsible for sections production control.

  • Counseled personnel and wrote monthly evaluation reports.

Squad Leader

  • Directly responsible for the conduct, performance, training and welfare of 15 personnel.

  • Counseled personnel and wrote monthly evaluation reports.

Communication Security (COMSEC) custodian

  • Safeguarded all classified material in the company.

  • Secured computer and telephony communications using National Security Agency (NSA) approved encryption devices and keying material.

  • Troubleshot and repaired encryption devices in accordance with NSA guidelines.

Radio Technician

  • Troubleshot and repaired military communication equipment using oscilloscopes, spectrum analyzers, multi-meters and schematic diagrams.


Microsoft Certified Professional (MCP)    MCP ID# 1365078

  • Implementing and supporting Microsoft Windows NT Server 4.0       

  • Networking Essentials    

Associate in Technology degree   Pierce College, WA

  • Graduated August 98

  • GPA 3.49


U.S. Army Standardized Comsec Custodians Course (SCCC) May 96

U.S. Army Basic Non-Commissioned Officers Course (BNCOC) August 95

U.S. Army Primary Leadership Development Course (PLDC) February 93

  • Honor Graduate

U.S. Army Advanced Individual Training, Radio / Comsec Technician (35E) April 90



Maintained a SECRET security clearance for duration of military service.